Terms & Condition
Terms & Condition for Online Purchase
These are the terms & condition.
Thank you for visiting the https://qnema.my/q-deal/ web site (the “Site”). https://qnema.my/q-deal/ is a retail store and information site for web design, graphic design, homestay and healthcare services managed by Qnema Enterprise (the “Company”) (Registration Number – PG0543034-X) and online orders are fulfilled by Qnema Enterprise and its subsidiaries and associated companies (“the Group”) registered address at Lot 3452-D, Jalan Pasir Panjang, Kampung Pasir Panjang, 21100 Kuala Terengganu, Terengganu. Our comprehensive web design and graphic design services encompass the art of crafting visually captivating websites and stunning graphics. We meticulously tailor user interfaces to ensure seamless navigation, engaging user experiences, and responsive designs that adapt effortlessly to various devices. Our graphic design expertise extends to creating compelling visual assets that communicate messages effectively, whether it’s through eye-catching logos, attention-grabbing banners, or aesthetically pleasing marketing materials. With our services, we transform concepts into captivating visuals, enhancing brand identity, user engagement, and overall digital presence. Accessible 24 hours a day, 7 days a week.
By visiting our website and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referred to here in and / or available via link. These Terms of Service apply to all users of the website, without limitation including are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not be able to access the website or use the service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service only.
Any new features or tools added to the store will also be subject to the Terms of Service. You can check the latest version of the Terms of Service on this page at any time. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for any changes. Your use of or direct access to the website following the announcement of changes indicates acceptance of those changes.
When you register, you are required to provide your personal information that is true, accurate, current and complete in all respects. If any of your information changes, you can change it online or notify us by email. Account passwords must be unique and kept secure. Please notify us immediately of any breach of security or unauthorized use of your account.
To place an order with us, you must be over 18 years of age and have a valid credit or debit card issued by a bank acceptable to us.
All orders are subject to acceptance and availability. Items in your online shopping cart are not reserved and can be purchased by other customers until the checkout process is completed. Gpharmax Pharmacy reserves the right to cancel orders for any reason.
Payment can be made via Visa, MasterCard, debit card and any other method that may be clearly stated on our website from time to time. You should confirm that the credit/debit card used is yours or you are specifically authorized by the owner to use it.
We will take all reasonable care to ensure that online purchases on our website are secure. All online banking transactions on this website are processed using a secure online payment gateway that keeps your details private in a secure hosted environment.
In addition, we will be responsible for keeping your order and payment details secure but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party gains unauthorized access to any data you provide while accessing or order from our website.
Please note that we will process and ship all orders within 24 hours of payment being received. The estimated delivery time provided is to be used as a guide only and starts from the date the order is shipped. We are not responsible for any delay caused by the courier
User Guidelines
In consideration of your use of the Site, you must be over eighteen (13) years of age, and you agree to:
- provide true, accurate, current, and complete information about yourself as prompted by the registration form (the “Registration”);
- maintain and promptly update the My Account page to keep it true, accurate, current; and complete, and
- authorize us to assume that any person using the Site with your username and password is either you or is authorized to act for you.
If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.
You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.
Your data is protected, kindly refer to the Privacy Policy which the purposes for which you provide the Group with your personal data which may be expressly stated in any form for submission of personal data to the Group.
Return Policy
Thank you for shopping at Qnema !
We promise to provide our best efforts to ensure all your Orders are correctly fulfilled. This Returns, Refund, Exchange Policy is only be applicable for Qnema e-store only.
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
Exchange of Products can be arranged under the following reasons:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@qnema.my and send your item to the address below.
Returns Centre: Qnema Enterprise
Attention to: Qnema E-Store
Lot 3452-D, Jalan Pasir Panjang, 21100, Kuala Terengganu, Terengganu Darul Iman.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Copyright
This site is owned and operated by Qnema Enterprise. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively “Content”) as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws. Copyright © 2020, ALL RIGHTS RESERVED. You acknowledge that the Site contains Content, audio and video clips, and software that are protected by copyrights, trademarks, or other intellectual property rights and that these rights are valid and maybe protected in all forms, media, and technologies which exist now or are developed in the future. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without https://qnema.my/q-deal/‘s prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Limitation of Liability
Apart from the explicit statements made in this document, https://qnema.my/q-deal/ does not provide any representations or warranties, whether expressed or implied, in relation to the products offered on the website. With the exception of the ‘consumer guarantees’ as defined by the Malaysia consumer law, https://qnema.my/q-deal/ explicitly disclaims all warranties, whether expressed or implied, including but not limited to merchantability and fitness for a specific purpose, concerning the products available on the site. You acknowledge that the sole and utmost liability of https://qnema.my/q-deal/ arising from any product sold on the Site will be limited to the price of the ordered product. Under no circumstances shall https://qnema.my/q-deal/, its subsidiaries, directors, employees, and representatives be held responsible for exceptional, indirect, consequential, or punitive damages associated with product sales.
Governing Law
To the extent permitted by law, the regulations and utilization of this Agreement and its clauses, along with the utilization of this website, will be subject to the laws prevailing in Malaysia. Any assertions concerning the website, the services made available through it, or the content will be subject to the jurisdiction of the Malaysian Communications and Multimedia Commission.